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• Forced
Software Download.
• PIN
Number no longer being recognised.
• Rebooting
a Digibox.
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Forced Software Download.
Sky Digiboxes normally update their software automatically
overnight, but occasionally you may need to do
a Forced Software Download. This may be required
if your Digibox hasn’t been used for a while,
and it's missed an update, or if the software
gets scrambled for any reason.
The first thing to do is to note your operating
system software details (SERVICES, 4, 5)
Below is the recommended procedure for a Forced
Software Download: (read all the instructions
first before starting)
(1) Put box into Standby.
(2) Remove the viewing card and put it back in
the same slot UPSIDE DOWN (remember which way
up/round it was!).
(3) Press and hold the Back-up button on the
Digibox, not the remote control.
(4) Whilst holding the Back-up Button, switch
off the power to the box at the mains - either
with the switch on the socket or by removing the
plug.
(5) Count to ten slowly.
(6) Keep pressing that Back-up button and put
the power back on to the box;
(7) When all four lights appear on the Digibox,
release the Back-up button If your Digibox is
connected by SCART, there will be a message on
the screen stating an update is taking place and
that it can take 10 minutes. However, it can take
longer.
(8) When the box goes back to a single red light,
leave it at least a full minute before
taking it out of Standby using the Sky button
on your remote control.
(9) Remove the upside down viewing card and replace
it the right way up.
(10) The box will switch to channel 998 - the
Sky demo channel (it may say Searching for Listings
- if so just wait until it finishes).
(11) When that clears, do a Services, 4, 5 to
check to see the Operating System Version and/or
EPG Software Version numbers have updated (the
Model Number may also have changed)
Step 4 is neccessary because if you power off
first and then press "Back-up", it does
not clear all the old software so follow the above
exactly for the most reliable results.
A word of warning
- if things go wrong with a Forced Softtware Download,
you could potentially ruin your digibox.
I take no responsibility for any damage
you might cause to your receiver.... DO NOT TRY
A FSD IF YOU DON'T HAVE A GOOD SATELLITE SIGNAL.
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•
PIN number not being recognised.
Occasionally,
a software upgrade to the Digibox resets a PIN
number you have set up back to its default value.
If your PIN number suddenly starts being rejected
for any reason, try using the last 4 digits on
your Sky card instead.
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[Top]
•
Reboot the Digibox.
Sky Digiboxes normally work very well, but they
sometimes have problems. A Digibox is just a computer,
so the first thing to try when the box crashes
is a reboot. Pull the Digibox power lead out of
the wall, wait 30 seconds, and plug it back in
again. The box will "Search for Listings". This
is the process of searching the EPG data, and
setting up the Sky channels.
Just rebooting the box solves 80 - 90% of digibox
problems.
•There
are quite a few other problems that can stop a
Digibox working properly.
Amstrad DX100 receivers are notorious for tuner
failures.
Some early Pace units have the reputation for
running hot, fitting an extra cooling fan solves
this problems.
The dish may be slightly off line, and the slight
drop in signal can cause pixellations and picture
freezes. You could try tweaking the alignment
of the dish. You only need to move the dish SLIGHTLY.
No more than quarter of an inch in any direction
to begin with. Do not try
re-aligning your dish unless you know exactly
what you are doing,
and are confident you can get your signal back
if you lose it.
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